RESCUECOM CEO David A. Milman, at the age of 19, began his computer career in 1985 with nothing more than $100.00 and a 1978 Datsun 280Z to his name. The business that was to become Rescuecom in later years, earned a reputation for top quality work and exceptional customer service.By 1989, the business topped $1 Million(US) and delivering the same top quality work that built the business became ever more difficult to achieve, in essence the business hit a glass ceiling. The problem was similar to what IBM experienced on a much larger scale (8 years after Milman) as outlined in the Financial Times article "Big blueprint for IBM services.
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