hvactech@americanvethvac.com

My name is Jim Crist, and my wife is Joy Crist. We started our  company with the basis of believing in true customer satisfaction, and  live by that still today. Our bottom line is that if you are not happy  when we complete our job, we simply are not done yet! I only worked for  two other HVAC companies in the local area prior to starting American  Vet Heating and Cooling, LLC. My wife and I both own the company, We are  always directly involved with our daily operations. I work out in the  field as a service technician, and I handle all the sales calls. That{s  right, we don{t have commissioned based salesman, and we won{t sell you  anything that you don{t absolutely need or want. My wife manages the  office, scheduling, and all the administrative parts that take place  behind the scenes in all businesses, so you are in direct contact with  an owner at any given time! Even if you call after hours, the phones ring either to my wife or  myself, there is no third party answering company that doesn{t  understand the problem your already having. I believe we approach your  concerns in a mannerly, timely,professional, and courteous approach  offering the best solution for your heating or cooling issues.  You see,  most of the competition will charge overtime to come out and fix your  problem if it is after normal business hours, on weekends, or on a  holiday. Well, guess when your system is most likely to break and fail!  You guessed it, it will break when you are at work or away from home,  and you will discover it in the early evening when the overtime rates  begin!!!  So we eliminated that worry, our rates are always the same,  even the diagnoses fee, we don{t care if you call us at 7 a.m. or 7 p.m.  We will even come out to your house at 2 in the morning if your heat  fails, lets face it, no one wants to wake up for a first thing morning  freeze!! Call us and we will come out to get it up and running, if we don{t  have the part you need immediately, we will leave a small space heater  with you to get you through the night until we come back to you.  Our  company motto is " Let your comfort be our concern!" and we thrive on  that, as a professional in the HVAC industry, we worry about your  comfort and health, you have enough daily things to worry about, let us  concentrate on your comfort, that{s what we do best!