RE: ADS Automatic Door SpecialistsDear Mr. Eucker:We have received the enclosed letter from your above named customer regarding their satisfaction with your company.Your customer’s experience will be made part of our file. We do not receive letters of appreciation very often and we would like to commend you and your firm for doing such a great job!Sincerely,Julien BrownFrom: WallySent: Thursday, June 28, 2012 11:55 AMSubject: Commendation For Automatic Door Specialists Repair PerformanceThis commendation applies, aptly, to the service provided by the Automatic Door Specialists Company located at 6837 Nancy Ridge Drive in San Diego. The contact was made with Ben Anelli, the Service Manager, on Tuesday afternoon when the garage door failed to open all the way. The car could not be moved out of the garage to drive to the pharmacy for the medication necessary for me ( I’m 83.5 years old ).
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