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One of the most common complaints about jewelers and jewelry across the board is the often touchy issue of a diamond falling out of a ring during cleaning, repairs, typing, breathing, etc. It’s a touchy subject where everyone wants t point the finger at someone else, but allow us to, as professionals in the industry, explain both sides of the issue.Below are a couple consumer complaints taken from online forums.  These illustrate a common emotional response to a situation that is unfortunate for both the consumer and the jeweler.

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